City Council
MEETING DATE: 9/27/2017
TITLE:
Title
Integrated Municipal Enterprise Resource Planning (ERP) Solution and Services
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FROM:
Tami E. Scott, Administrative Services Director
RECOMMENDATION:
Recommendation
Staff recommends the City Council approve a contract with Tyler Technologies to Implement an Integrated ERP Solution and authorize the City Manager to execute the contract documents.
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BACKGROUND:
Currently, the City of Cathedral City has various manual and disparate Financial, Human Resources and Community Development functions, processes and systems. Not only are these systems and processes outdated, they are not integrated with one another (stove-pipe) and can be inefficient and labor intensive. As a result, the City issued a Request for Proposal (RFP) for an integrated solution with these specifications:
+ Real-time integration of various system modules. Batch processing is not an acceptable integration method.
+ Support of industry best practices and requirements for municipal government, including updates related to state and federal laws.
+ Ability to define workflows including approvals and automated notifications to streamline business processes, promoting a paperless environment and supporting on-going, recurring events, e.g., inspections.
+ Include excellent, easy-to-use reporting tools integrating with Microsoft Office products.
+ Support importing, formatting, and customizing capabilities of existing documents, such as letters, forms, notices, licenses, permits, and job cards.
+ Ability to batch, scan and manage documents, e.g., invoices.
+ Activity tracking and reporting providing an audit trail of events, e.g., phone calls, office visits, notices, and other correspondence.
+ Ability for remote access, e.g., mobile applications, tablet, etc.
+ Citizen and vendor self-services, including on-line payment capabilities.
DISCUSSION:
During the period of April 2017 - September 2...
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